Navigate to Settings > General > Network > Network Status and run the test. Pay close attention to any error messages, and whether there is an X between the TV and the router or between the router and the globe. Related Content. TV displays an error message.
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Why is my Honeywell Home Wi-Fi device not connecting to
Feb 07, 2020 Amazon.com Help: Echo Device Is Having Wi-Fi Issues Connect your Echo device to the 5 GHz band of your router (if available). Restart your Echo device and your Internet router and/or modem. Related Help Topics. Update the Wi-Fi Settings for Your Echo Device; Update the Wi-Fi Settings on Your Echo Show; Restart Your Alexa Enabled Device